At Health & Style Medical Center, we believe that exceptional healthcare begins with an exceptional patient experience. From your first inquiry to your follow-up care, our team is dedicated to ensuring a smooth, comfortable, and supportive journey at every step.

Whether you are visiting for a routine check-up or a specialized procedure, we want you to feel informed, cared for, and confident throughout your entire experience with us.

Your Patient Journey at Health & Style Medical Center

Below is a clear step-by-step guide to help you understand what to expect during your visit.

1. Inquiry & Appointment Booking

Your experience starts the moment you reach out to us.
You can contact us through:

• Phone: 02 555 1120
• WhatsApp: 055 511 6072
• Website inquiry form
• Walk-in reception

Our reception team will:

✓Answer your questions
✓Guide you to the right department
✓Explain available services
✓Help you book the earliest convenient appointment

We aim to provide fast, friendly, and accurate assistance to make booking simple and stress-free.

2. Confirmation & Pre-Visit Instructions
Once your appointment is booked, you will receive:

• SMS / WhatsApp confirmation
• Location map
• Any necessary pre-visit instructions (e.g., fasting, bringing old reports, etc.)

Our goal is to ensure you arrive prepared and confident.

3. Welcome & Check-In
When you arrive at the center, our reception team will greet you and assist with:

• Quick check-in
• Registration (for new patients)
• Insurance verification (if applicable)
• Updating your personal and medical information
We ensure minimal waiting time and a seamless start to your visit.

4. Meeting Your Doctor or Specialist

Your doctor will:

✓ Discuss your symptoms or concerns
✓ Review your medical history
✓ Perform necessary examinations
✓ Explain the findings clearly
✓ Recommend the best treatment plan

Our doctors take a patient-first approach—we listen, understand, and communicate openly, ensuring you feel safe and supported throughout your consultation.

5. Diagnostic Tests (If Required)
If the doctor recommends tests, our team will guide you to:

• X-ray
• Laboratory
• Eye diagnostic systems
• Foot imaging or gait analysis
• Dental imaging

All tests are performed using modern equipment and interpreted by qualified specialists.

6. Treatment, Procedure, or Therapy
Depending on your condition, your doctor may:

• Start immediate treatment
• Schedule a procedure
• Refer you to another department
• Provide medication or therapy protocols

We ensure that every treatment is tailored to your needs, using safe, effective, and professional methods.

7. Billing & Insurance Support
Our billing team ensures transparency and clarity at every step.

We assist with:

• Insurance coverage inquiries
• Co-payments
• Approvals (when required)
• Treatment plans aligned with coverage options

8. Follow-Up & Post-Care Support
Your care doesn’t end after your visit.

We provide:

• Post-treatment instructions
• Follow-up reminders
• Ongoing progress checks
• Easy access to medical reports
• Coordination with your doctor for updates

Our team ensures that you receive continuous support throughout your healing journey.

Our Commitment to Patient Experience
At Health & Style Medical Center, we focus on:

• Compassionate care
• Clear communication
• Respect for your time
• High safety and hygiene standards
• Quality-driven medical services
• A warm and welcoming environment

Every patient, every visit, every detail matters.